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Terms & Conditions

Prices and availability are subject to supply and currency fluctuations. Goods are supplied Pro forma or Nett Monthly to established accounts. We accept VISA and MASTERCARD. We do not take Paypal. No goods will be dispatched to overdue accounts. All prices are excluding VAT.

Gemstone Teatments

Gemstone and organic substances are often treated by artificial means to improve their colour and appearance by methods other than cutting and polishing. To the best of our knowledge the descriptions of all goods sold by us conform to the rules laid down by the C.I.B.J.O.

Stone Sizes

Most gemstones are now cut on machines that give exact calibration for their overall dimensions. There is universal use of standard sizes. This allows for ease of use in mass manufacturing. The majority of the gemstones we offer are A quality stones, cut to standard sizes with a tolerance of + or - 0.1mm If you require a stone that falls outside one of the standard sizes then it will almost certainly have to be specially cut, either in house or by one of the overseas lapidaries with whom we work closely. For accuracy when ordering please give the shape of stone you require along with the measurements.

Property & Risk

Until the goods have been paid for in full:- No part of the property in the goods shall pass to the customer. The customer shall hold the goods as bailee and shall not dispose of them, save as agent for the company. The customer is responsible for loss or damage.


Where necessary, for higher priced goods, we offer a 14 day approval service. Items returned from approval must be returned with appropriate documentation. Items returned after the 14 day approbation period will be subject to a 10%  restocking charge unless prior arrangements  have been made. Subject to account status.


Returns will only be accepted if the goods are in their original packaging and are accompanied by a facsimile of the original paperwork. Goods returned after four weeks will be subject to a handing charge unless by prior arrangement.

The Kimberley Process

We do not deal in "conflict" diamonds and are supporters of the Kimberley Process.


The colour and quality featured in the images on the site are intended as a guide only.


Website design and content ⰰ9 L.H. Maynard.
This site is Copyright ⰰ9 A.E.Ward & Son Ltd
Pictures Copyright ⰰ1 International Colored Gemstone Association